Refund Policy
Last updated: August 27, 2026
CareerSignal PRO is a digital product sold by RP HORIZON LIVE MARKETING LTDA - ME as a one-time purchase (US$27), with payment processed by our third-party payment processor, Dodo Payments. This policy explains how refunds work and how to request one.
1. 30-day money-back guarantee
We offer a 30-day money-back guarantee. If you are not satisfied with your CareerSignal PRO purchase, you can request a full refund within 30 days of your order date — no questions asked.
2. How to request a refund
Refunds are handled by us and issued through our payment processor, Dodo Payments. To request a refund:
- Email us at rafa_porto@hotmail.com.br with the email address you used at checkout and your order details, and we will process your request.
Approved refunds are issued to the original payment method. Processing time depends on your bank or card provider.
3. Situations we resolve fairly
Beyond change of mind, we will make things right in situations such as:
- Duplicate or accidental charges;
- A significant technical problem that prevented you from accessing the PRO content you purchased;
- Inability to deliver the product you paid for.
If you experience any of these, contact us and we will resolve the issue or refund your purchase.
4. Your mandatory consumer rights
Nothing in this policy limits or excludes any mandatory consumer rights you have under the laws of your country or region. Where applicable law grants you additional refund, withdrawal, or cancellation rights, those rights apply in full.
5. Access after a refund
When a refund is completed, access to the CareerSignal PRO content associated with that order may be revoked. Your free analysis remains available.
6. Contact
Questions about refunds? Contact us at rafa_porto@hotmail.com.br. Payments are processed by Dodo Payments; your card or bank statement may show a descriptor related to that processor.